Designed and Made in England

turtles

Delivery and Returns

Delivery

We will always try to get your products to you as quickly as possible, aiming to beat or match the delivery timescales below. However please note that occasionally some orders may take slightly longer than normal to be delivered.

UK Delivery

  • Royal Mail First Class  1- 14 Bibs, £2.50
  • Your purchase will be delivered by Royal Mail within 3 to 5 working days.

Europe

  • 1-7 Bib £5.00
  • 8-9 Bibs £6.00
  • 10-14 Bibs £7.50

Your purchase will be delivered by your local postal service as priority within 5 - 7 working days. If you are not in, the postal service will leave a card saying that they have attempted to deliver.  You will then be able to rearrange delivery with the local postal service. Please contact us at info@fabric41.co.uk to discuss delivery charges to any other countries.

Returns and Refunds

If for any reason you are not satisfied with your purchase, you are free to return it to us within 14 days of receipt.  You should return the item in its original condition. 

Incorrect Item

If the item you have received is not what you ordered, please return it to us in its original condition and we will send you the correct item. We will refund the cost of returning the incorrect item to us. Alternatively, if you wish, we will refund you fully, including the cost of returning the item to us.

Missing Items

If an item is missing from your delivery, we apologise. Please contact us at info@fabric41.co.uk and we will sort it out for you.

Faulty Items

If your item is faulty, please return it to us. If there is a fault with an item we apologise and we will send you a replacement item at no postage cost and reimburse you the cost of returning the faulty item. Alternatively, if you wish, we will refund you fully, including the cost of returning it to us.

Exchanges

Should you wish to exchange an item please return it to us within 14 days. Subject to Fabric 41 receiving the item in its original condition we will exchange the item according to your wishes subject to availability. You must pay the postage for returning the item.

Distance Selling Regulations

Under the UK Distance Selling Regulations all EU customers may cancel any purchase within 7 working days, beginning with the day after receipt of the item.  Please contact us at info@fabric41.co.uk  should you wish to do so. Any cancelled item must be returned to us in its original condition at your cost.

Statutory Rights

Your UK statutory rights are not affected by our Returns Policy.

Timescales

Please allow up to 7 days from the time we receive them for us to deal with returned items.

Returning Items

Any returned item is your responsibility until it reaches us. We cannot be responsible for items that do not arrive at our address. Therefore we advise that you use a parcel or delivery service that insures you for the value of the goods. International Customers please note that our returns address is in the UK.

The address for all returns is:

Fabric 41 Ltd, 52 Sevenoaks Road, London, SE4 1RE, England.

Contact Us

If you have any queries regarding returns please contact us at info@fabric41.co.uk

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